What is Customer 360 or Single Customer View?
Customer 360 refers to a 360-degree view of a customer’s journey through an organisation, including accounts, interactions and enquiries.
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Customer 360 refers to a 360-degree view of a customer’s journey through an organisation, including accounts, interactions and enquiries.
A data catalog is an inventory of an organisation’s data assets, which can be accessed by data stewards and scientists in order to quickly retrieve the information they need.